Veteran Access Scheme™


Your health. Our priority.

The Veteran Access Scheme™ Pillars of Care

The Veteran Access Scheme™ provides comprehensive support through the following four pillars of care:

Pillar 1: Medication

Here's how we support veterans with their medication needs: 

  • Our DVA trained doctors are available to ensure veterans receive the appropriate RPBS scripts for recognised conditions, especially when their usual doctor hasn't provided these scripts. 

  • We provide scripted RPBS medication to veteran patients at no or low cost to the patient 

  • We cover the postage of medications to the veteran’s door, with a maximum of one postage fee per month if needed. 

Pillar 2: Appliances

We've learned through our conversations with veteran patients that many of them, even after their medical conditions are recognised, aren't aware of the other support available to them.  

One of the least known resources is the Repatriation Appliance Program (RAP). 

This program allows veterans to access a variety of appliances that can complement their treatment and improve health outcomes, all at no cost to the veteran. 

Examples of these appliances include knee braces, diabetic equipment, and blood pressure machines. 

RAP appliances can be ordered through the Veteran Access Scheme™, either by referral or through contacting one of our nurses.

Pillar 3: Clinical Wellness

We understand that veterans are often trying to adapt and thrive as civilians after leaving the defence force. While many veterans have already found a care team in their local community, they often still need extra support and information. 

The Veteran Access Scheme™ offers the support of psychologist Beth Masling, available through referral.

To access Beth’s support, send referrals to vas@provocatus.com.au. 

Beth’s services include: 

  • Mental health check-ins 

  • Anxiety and stress management 

  • Depression management 

  • Substance use disorders 

  • Confidence and self-esteem support 

  • Grief and loss counselling 

  • Relationship issues 

  • Sleep issues 

  • Managing change and setting goals 

Pillar 4: Health Education

We provide educational support for the ongoing health management of veterans.  

This support is available not only to veterans themselves but also to their families, doctors, allied health workers, and others involved in their care.  

We believe that health education is a crucial component in helping veterans access the full range of health entitlements for their recognised conditions.  

By providing a range of health education services, we aim to empower veterans and their families with the knowledge they need to make informed decisions about their healthcare. 

Female psychologist telehealth

“We are really passionate about providing equitable access to veterans who are looking for alternate treatment for chronic pain.”

-Kasey Mumford, CEO Provocatus Pty Ltd

Meet the Clinical Team

  • Nigel Veteran Access Scheme Manager

    Nigel RN

    Veteran Access Scheme Manger

    Nigel, a dedicated Registered Nurse, transitioned to this role following a nearly 20-year career in the Army. With an additional background as a volunteer pensions and welfare officer with the RSL, Nigel has seamlessly channelled his commitment to assisting veterans into his new position with the Southern Cross Pain Clinic. His extensive firsthand experience enables him to deliver comprehensive patient care, encompassing various aspects of health and well-being.

    Having garnered valuable experience in multiple NSW Health Hospitals, Nigel has contributed his skills across diverse departments, including emergency, medical, surgical, and mental health. His fervour for aiding veteran patients extends beyond conventional nursing standards, as he strives to provide exceptional care that betters the norm found in typical hospital or doctor's surgery settings.

    Nigel's passion lies in facilitating the holistic improvement of his veteran patients' health. He takes pride in going above and beyond, recognising that empowered veterans, armed with health and DVA literacy, not only enhance their own lives/health but will then also positively impact the well-being of their loved ones.

  • Beth Masling Psychologist Veteran Access Scheme

    Beth Masling

    Veteran Access Scheme Psychologist

    Beth is a Psychologist whose special interest is helping clients gain the skills to understand how their ‘machine’ works and to learn how to best operate that ‘machine’ for themselves.

    Beth has worked in several agencies and NGO’s before moving to NSW Health more than 20 years ago, and now also works to support veterans. Beth comes from a family of veterans, is mum to two adult children and still coaches and plays Basketball.

    Beth is passionate about helping clients improve their mental health, reach their goals, improve their performance, and improve their personal and professional relationships.

  • Dr Michael Mumford Veteran Access Scheme

    Dr Michael Mumford MBBS FRACGP

    Medical Director

    Dr Michael Mumford MBBS FRACGP is a General Practitioner and Medical Director at Provocatus Pty Ltd, an Australian and Veteran Owned pharmaceutical company offering quality, Australian GMP certified plant medicines and products to the domestic market.

    Initially serving in the Royal Australian Engineering Corps, he shifted to medicine, earning an MBBS from the University of Wollongong and completing fellowship training through the RACGP. He has military experience as a Medical Officer with deployments in East Timor and Afghanistan, earning several medals, including the Australian Active Service Medal. After military service, he established his practice in 2019 and continues to support veterans and their families across Australia.

Information for health professionals

Are you a GP passionate about supporting veterans and their families?

We’re here to assist you and your patients. Many veterans across Australia seek GP support, and we would love to have you in our network. Please fill out our doctor registration form to join our GP database.

We invite General Practitioners, Prescribers and Pharmacists to join us in supporting the Veteran Access Scheme™ in making a difference in the lives of Australian veterans. 

Here’s how you can get involved and why you should consider joining our mission: 

GPs & Prescribers

As a GP or Prescriber, you can provide RPBS scripts and offer clinical wellness support for veterans. Your expertise is crucial in ensuring your veteran patients receive the comprehensive care they need. 

Pharmacists

As a pharmacist, you can dispense RPBS medications and participate in the Veteran Access Scheme™ program by stocking essential medical supplies. Your role is vital in making sure veterans have access to the medications and supplies they require. 

How to participate in the Veteran Access Scheme™

We’re here to make it easy for you to access the benefits of the Veteran Access Scheme™.  

Here’s how you can get started: 

Get in Touch:  

  • Phone: 1300 129 465 

Don’t hesitate to reach out to us.

We’re ready to help you every step of the way and answer any questions while we guide you through the process. 

Complete applicable forms:  

We’ll help you complete the necessary forms so you can start receiving as soon as possible. 

We look forward to supporting you and making sure you receive care and benefits you may be entitled to.